Returns & Exchanges

Proenza Schouler offers complimentary returns on all full-price orders within 14 days of delivery, provided items are in their original, unworn condition with all tags attached. Please note that final sale items are not eligible for return or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare the Package

  Securely pack your items in the original designer packaging and shipping box, ensuring the return authorization form is included inside.

• 3.
  Ship the Item

  Affix the prepaid shipping label to the outside of the box and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves the return, a refund will be issued to your original payment method within 7 to 10 business days.